Subscription Tea Orders
It can be really irritating when you want to make a great brew only to find that you've run out, or that you just don't have enough of your favourite tea. That's why we have our subscription tea order option.
When making your tea purchase, you can select when you want us to deliver your next order of your favourite tea. Select any delivery frequency up to six months in advance. You only pay monthly and you can pause, skip deliveries or cancel your subscription order at any time.
And you get discount on selected teas and infusions too!
And because our teas are nitrogen-flushed and vacuum packed, our tea has a shelf life of 10 years unopened, or about 2 years if opened and kept in an airtight and lightproof container.
So you need never run out of your favourite tea ever again!
What do you need to do?
• Select the purchase option radio button to "Subscribe & save...";
• Select the delivery option that best suits you - you can always adjust this later;
• Go through the checkout as normal. Note that unless otherwise specified in the terms of the discount, store discount codes can only be redeemed against shopping carts which don't include items ordered using the subscription order option.
You'll be notified by email a couple of days before your next delivery is due, to let you know it'll be coming and that payment will be taken on the day of despatch.
You can make changes to your subscription order at any time by logging into your store account and then clicking on the "Manage Subscription Orders" button link in your account.
If you have any questions or issues, just contact us using any of the options here.
The T-Points rewards program is an easy way for you to get ongoing discounts on your favourite teas and infusions, just by continuing to order.
What are T-Points?
You earn T-Points for various activities you carry out on our site, such as creating a shop account, making a purchase, sharing Teas Direct with your friends, etc.
For example, every time you make a purchase* on teasdirect.shop, you'll be awarded 5 points for every £1 you spend. When you've acquired enough points, you'll be able to convert your T-Points into a discount that you can apply against your next purchase.
How it works
Join our loyalty program for exclusive rewards
Sign up
Create an account on our store
Earn T-points
Earn T-points with each purchase you make
Get rewards
Redeem your T-points for discounts
Ways to earn
You earn T-Points for various actions you carry out on our site
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Create an account100 T-Points
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Celebrate birthday200 T-Points
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Place an orderEarn 5 T-Points for every spent
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Share on Facebook200 T-Points
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Share on X200 T-Points
Ways to redeem
Redeem your T-points for these discounts, subject to minimum net order value
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10% Discount500 T-Points
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£10 Discount900 T-Points
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£5 Discount500 T-Points
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£3 Discount300 T-Points
Refer a Friend
More Info
Minimum purchase requirement
For rewards to be applied against your order successfully, your order must have a minimum net value (i.e. before shipping but after discounts) of £35, excepting the £10 off discount which requires a minimum purchase of £50 net order value.
These values are subject to change and you will receive confirmation of the minimum value in the email notifying you of your rewards discount code.
How do I turn points into rewards?
When you've logged in to your account, click the 'Rewards' button. You'll then see a panel showing what rewards you can claim, given your points balance.
The rewards which will be available to you will have a button next to them, titled 'Redeem'. Click the button next to the Reward you want and confirm your request. Your discount code will be applied at the checkout and will also be emailed to you.
Please note that you can only redeem one discount code against an order.
How do I join?
You'll be enrolled automatically when you open a shop account. Please note that placing an order does not open a new shop account for you automatically. You will need to register. Points can only be awarded to customers with active shop accounts.
Still got questions?
You can get help here.