Impressum
'Teas Direct' is a trading name of Teas Direct Ltd, a limited liability company registered in England with number 11508681. The Registered Office of the company and the address for all correspondence is 108 Templecombe Drive, Bolton BL1 7TD, United Kingdom.
You can contact us by telephone on +44 (0)141 375 9019
The T-Points rewards program is an easy way for you to get ongoing discounts on your favourite teas and infusions, just by continuing to order.
What are T-Points?
You earn T-Points for various activities you carry out on our site, such as creating a shop account, making a purchase, sharing Teas Direct with your friends, etc.
For example, every time you make a purchase* on teasdirect.shop, you'll be awarded 5 points for every £1 you spend. When you've acquired enough points, you'll be able to convert your T-Points into a discount that you can apply against your next purchase.
How it works
Join our loyalty program for exclusive rewards
Sign up
Create an account on our store
Earn T-points
Earn T-points with each purchase you make
Get rewards
Redeem your T-points for discounts
Ways to earn
You earn T-Points for various actions you carry out on our site
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Create an account100 T-Points
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Celebrate birthday200 T-Points
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Place an orderEarn 5 T-Points for every spent
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Share on Facebook200 T-Points
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Share on X200 T-Points
Ways to redeem
Redeem your T-points for these discounts, subject to minimum net order value
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10% Discount500 T-Points
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£10 Discount900 T-Points
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£5 Discount500 T-Points
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£3 Discount300 T-Points
Refer a Friend
More Info
Minimum purchase requirement
For rewards to be applied against your order successfully, your order must have a minimum net value (i.e. before shipping but after discounts) of £35, excepting the £10 off discount which requires a minimum purchase of £50 net order value.
These values are subject to change and you will receive confirmation of the minimum value in the email notifying you of your rewards discount code.
How do I turn points into rewards?
When you've logged in to your account, click the 'Rewards' button. You'll then see a panel showing what rewards you can claim, given your points balance.
The rewards which will be available to you will have a button next to them, titled 'Redeem'. Click the button next to the Reward you want and confirm your request. Your discount code will be applied at the checkout and will also be emailed to you.
Please note that you can only redeem one discount code against an order.
How do I join?
You'll be enrolled automatically when you open a shop account. Please note that placing an order does not open a new shop account for you automatically. You will need to register. Points can only be awarded to customers with active shop accounts.
Still got questions?
You can get help here.