CCPA Compliance
Data Rectification
You can use the link below to update your account data if it is not accurate.
Data Portability
You can use the links below to download all the data we store and use for a better experience in our store.
Access to Personal Data
You can use the link below to request a report which will contain all personal information that we store for you.
Do not Sell My Personal Information
You can submit a request to let us know that you do not agree for your personal information to be collected or sold.
Right to be Forgotten
Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.
The T-Points rewards program is an easy way for you to get ongoing discounts on your favourite teas and infusions, just by continuing to order.
What are T-Points?
You earn T-Points for various activities you carry out on our site, such as creating a shop account, making a purchase, sharing Teas Direct with your friends, etc.
For example, every time you make a purchase* on teasdirect.shop, you'll be awarded 5 points for every £1 you spend. When you've acquired enough points, you'll be able to convert your T-Points into a discount that you can apply against your next purchase.
How it works
Join our loyalty program for exclusive rewards
Sign up
Create an account on our store
Earn T-points
Earn T-points with each purchase you make
Get rewards
Redeem your T-points for discounts
Ways to earn
You earn T-Points for various actions you carry out on our site
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Create an account100 T-Points
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Celebrate birthday200 T-Points
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Place an orderEarn 5 T-Points for every spent
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Share on Facebook200 T-Points
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Share on X200 T-Points
Ways to redeem
Redeem your T-points for these discounts, subject to minimum net order value
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10% Discount500 T-Points
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£10 Discount900 T-Points
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£5 Discount500 T-Points
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£3 Discount300 T-Points
Refer a Friend
More Info
Minimum purchase requirement
For rewards to be applied against your order successfully, your order must have a minimum net value (i.e. before shipping but after discounts) of £35, excepting the £10 off discount which requires a minimum purchase of £50 net order value.
These values are subject to change and you will receive confirmation of the minimum value in the email notifying you of your rewards discount code.
How do I turn points into rewards?
When you've logged in to your account, click the 'Rewards' button. You'll then see a panel showing what rewards you can claim, given your points balance.
The rewards which will be available to you will have a button next to them, titled 'Redeem'. Click the button next to the Reward you want and confirm your request. Your discount code will be applied at the checkout and will also be emailed to you.
Please note that you can only redeem one discount code against an order.
How do I join?
You'll be enrolled automatically when you open a shop account. Please note that placing an order does not open a new shop account for you automatically. You will need to register. Points can only be awarded to customers with active shop accounts.
Still got questions?
You can get help here.